You now in position：Home < Support    1、PCI Card Installation  2010-7-22 13:56:05  2、USB Card Installation  2010-7-22 13:46:55  3、PCI Card Installation   2007-3-31 9:38:44  4、Printhead not firing ink  2007-3-30 17:57:59  5、Carriage motor(X motor) / Feeding motor(Y motor) not functioning  2007-3-30 17:57:04  6、Feeding or take-up motor not functioning  2007-3-30 17:56:24  7、X or Y motor overheated (The surface of the motor exceeds 50 degree Celsius)  2007-3-30 17:55:50  8、The parameter of printhead voltage is not correct when uploading or downloading  2007-3-30 17:54:47  9、Software froze or parameter cannot be saved  2007-3-30 17:54:04  10、Printing width does not match the setting width  2007-3-30 17:53:13  11、Printhead not firing ink during printing  2007-3-30 17:52:35  12、Ink supply system not functioning  2007-3-30 17:51:42  13、Pump is not working  2007-3-30 17:51:08  14、Ink drops out from the printhead  2007-3-30 17:49:27  15、Interruption during printing  2007-3-30 17:41:22  16、Printer froze or bi-direction changes to uni-direction, carriage hitting the frame, and haves data error  2007-3-30 17:40:48  17、Carriage is at the origin position, and it moves to the right after pressing “reposition”  2007-3-30 17:39:39  18、Printhead voltage and temperature reading abnormal  2007-3-30 17:38:28  19、Carriage moves to the home abnormally(Carriage doesn’t move to right after the left limit switch is pressed and Press either the left or right limit switch, the STS displays “00111” or “001111” if more update Version than V1.16)  2007-3-30 17:37:09  20、STS displays “00000” or “000001” if more update version than V1.16 after opening software and printer  2007-3-30 17:36:35  21、STS displays “00000” or “000001” if more update version than V1.16 after opening software and printer  2007-3-30 17:35:39  22、Stop suddenly during printing(12V not correct in the electrical system)  2007-3-30 17:34:20  23、Vertical banding on the printed picture  2007-3-30 17:33:38  24、Carriage moves normally, but printheads can’t jet ink  2007-3-30 17:29:59  25、Problems resulted from irrelevant installation of PCI card  2007-3-30 17:25:56  26、Problems resulted from bad contacting for the high density data cable  2007-3-30 17:25:02   Copyright © 2007 Universal, All rights reserved.